In the Netherlands, Belgium and Germany we offer free shipping on all orders above 75,- euro.
Ordered on workingdays before 18.00 o’clock? Your package will be shipped the same day. You will receive your package the next day when your location is in the Netherlands. For other countries it will take 1 or 2 days more to receive your package at your address.
Shipping by PostNL
All packages will be shipped by PostNL. Directly after completing your order you will receive an e-mail with the Track & Trace code. With this code you can easily track your package online. When your not at home, your package will be delivered the next day or at your neighbors. You will get a notification at your mailbox. The status of your package will automatically change in your Track & Trace overview.
When your package can’t be delivered, you will receive a ‘not at home code’. With this code you can change the next delivery date before 22.00 o’clock. When you scan the QR-code on you mobile phone you will directly go to the right website.
After 2 failed delivery dates the package will be send you your nearest PostNL pickup point.
PostNL pickup point
When you live in the Netherlands and you don’t want to wait for your package, you can pick your own PostNL pickup point. Your can choose your pickup point at the ‘Checkout’.
Didn’t find your answer? Please contact us at our Customer Support.