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Returns

At Dragen in Schagen we do our very best to make our customers happy with their order. Though, when you want to return your order that is possible within 14 days under the following conditions:

Returns:

You can return your product within notifying why, by article 6 & 7 Herroepingsrecht. Read the following terms and instructions before you return your products.

When you want to return a product, contact us.

  • Notice you want to make a return and which product you want to return. This notification must be send within 14 days after receiving your order.
  • Download this form and fill it in and send it in the same box with your product.
  • Without this form we can’t arrange your return!
  • The products must be within 14 days at Dragen in Schagen.
  • The products are not used, not washed, unharmed, and in the same original state and package including tags and booklets etc.
  • Send the original box, including folders and users manual back to Dragen in Schagen.
  • Pack your package carefully and make sure you write or place stickers on the original product package.
  • Insufficient or unstamped returns are not accepted by Dragen in Schagen.
  • Make sure you receive a Track & Trace code of your return, you are responsible for a lost package.
  • Cost for a return are for the customer.
  • When Dragen in Schagen made a fault and shipped a wrong product to your, the return costs are for Dragen in Schagen, of course.
  • Indien er door Dragen in Schagen een fout is gemaakt zijn de verzendkosten uiteraard voor Dragen in Schagen. The assessment of this lies at all times with Dragen in Schagen.

If you meet all the conditions above, the purchase amount will be refunded to your bank account within 14 days of receiving the return shipment.

Retouraddress:
Dragen in Schagen
Lepelaar 37
1742 KV Schagen
Nederland

Didn’t find your answer? Please contact our Customer Support.

 

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